Dr. Alexander Herzog

Book: "Call Centers - Management and Analysis"

Call Center - Analysis and Management
Modeling and optimization with queuing systems

Author: Alexander Herzog
Published: Springer, 2017

ISBN (e-book): 978-3-658-18309-7
ISBN (softcover): 978-3-658-18308-0

Book: "Simulation with the queue simulator"

Simulation with the queue simulator
Mathematical modeling and simulation of production and logistics processes

Author: Alexander Herzog
Published: Springer, 2021

ISBN (e-book): 978-3-658-34668-3
ISBN (softcover): 978-3-658-34667-6

Book: "Bridge course in mathematics for economists"

Mathematics bridge course for economists

Authors: Walter Purkert, Alexander Herzog
Published: Springer, 2022

ISBN (e-book): 978-3-658-36742-8
ISBN (softcover): 978-3-658-36741-1

Interviews and newspaper articles

28.10.2008: Spiegel Online: "How we could all store faster"
Quarter 1/2011: iQ Journal (VDI Braunschweig District Association): "Applied mathematics at the TU Clausthal" (Author)
25.6/26.6. 2012: Nürnberger Nachrichten: "When nothing progresses"
1.8.2012: Kölner Stadt-Anzeiger: "Why queues make us so angry"
19.8.2012: Die Rheinpfalz am Sonntag: "I was there first!"
7.10.2012: Sonntag Aktuell: "Summoning is useless"

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